Frequently asked questions

Choose from home, business and specialist cleaning. If your job does not fit a listed service, choose complex cleaning and describe the work.

We clean across Oxfordshire from our base in Abingdon, including Oxford, Banbury, Bicester, Witney, Didcot and ten more towns, plus the villages around them. Each town page lists the villages we cover. If yours is not listed, ring 01235 376072 before you book.

For a home, choose weekly, fortnightly or monthly visits in the online quote. For a workplace, give your preferred frequency, the areas to cover and the times that suit the building, and the schedule is confirmed with the quote.

For home services, our online quote prices the job from the service, property size, condition, add-ons and frequency, and you see the total straight away. Business, specialist and very large jobs are reviewed by our team, and some need a site visit first.

Not in and around Abingdon, Oxford, Didcot, Wantage, Grove, Wallingford and Kidlington. For Witney, Bicester, Thame, Woodstock, Carterton, Henley, Chipping Norton and Banbury, a flat travel charge is added and shown as its own line in your online price, before you book. Addresses outside these areas are quoted by our team.

Mention any preferred products, allergies and delicate surfaces in your enquiry. Product and equipment arrangements form part of the agreed scope.

An enquiry for business or specialist work does not reserve a date: the service, price and timing are agreed first. Instantly priced home cleans are booked for your chosen date, and we confirm it with you.

Choose complex cleaning and describe the setting and the work. Unusual or heavily soiled jobs are reviewed for access, risk and the capability needed before they can be accepted.

Start with a postcode, service, approximate size and priorities. Do not send entry codes, payment information, medical records or other sensitive documents through the enquiry form.

For instantly priced home cleans, you book online and we contact you to confirm the date and how to pay. Business and specialist work is invoiced as agreed in your quote.

Yes. Cleans on a Saturday or Sunday cost 10% more. The online quote adds it automatically when you pick a weekend date.

You can book an instantly priced clean from 2 days to 6 months ahead. For sooner dates, call us and we will check what we can do.

The fixed price includes inside the oven, hob and extractor, inside the fridge and freezer (switched off and defrosted beforehand), dishwasher, washing machine and microwave, kitchen cupboards and wardrobes inside and out, bathrooms descaled: tiles, grout, glass and fittings, inside windows, sills and frames we can reach safely, skirting boards, doors, frames, switches, sockets and radiators, curtains vacuumed, curtain rails and blinds dusted, floors vacuumed and mopped, professional products and equipment. Carpets, inside windows and other extras can be added in the quote.